Refund policy

Returns and Refunds

All sales are final. We do not offer refunds or exchanges. As we sell primarily consumable goods, items cannot be restocked or resold once they have left our care, and we are unable to accept returns for reasons of quality and food safety.

We encourage you to review your order carefully before completing your purchase. If you have any questions about a product before ordering, please contact us at info@apostofi.com and we will be happy to help

Damages and issues

Please inspect your order upon reception. If your item arrives defective, damaged, or if you receive the wrong item, contact us within 48 hours at info@apostofi.com with your order number and photographs of the item and packaging, so that we can evaluate the issue and make it right. Resolution in these cases is at our discretion and may take the form of a replacement or store credit.

Sale items and gift cards

Sale items and gift cards are non-refundable and cannot be exchanged for cash.

European Union orders

Under EU consumer law, the 14-day cooling off period does not apply to goods liable to deteriorate or expire rapidly, or to sealed goods unsuitable for return once unsealed for reasons of health protection or hygiene. As our products fall within these categories, orders shipped into the European Union are also final sale.

Questions

You can always contact us at info@apostofi.com